Support

Questions about buying points, redeeming a win, or your account? Reach our support team by email.

Email Support

Our team typically replies within 24–48 hours. Please include your username and a short description of the issue.

Common questions

How do I buy points? Use the "Buy points" button anywhere on the site — it takes you to app.xramp.online to log in and top up (minimum 10 points).

How do I redeem a win? Log back in at app.xramp.online and redeem your points; your payout is sent to your wallet from there.

A game or purchase isn't working. Email support@xramp.online with your username and what happened, and we'll help sort it out.